Resume

April 2024 - Present

Quality Assurance Lead

• Architected and integrated advanced test automation frameworks, significantly reducing manual testing efforts and enhancing pre-production bug detection.
• Implemented cutting-edge testing tools and methodologies, improving test coverage and efficiency across multiple projects.
• Developed and executed comprehensive test plans and strategies for software releases, resulting in a notable reduction in customer-reported issues and improved user satisfaction.
• Collaborated closely with development and product teams to align QA activities with business objectives, ensuring timely and high-quality product releases.

July 2023 - April 2024

Quality Assurance Lead

• Led and mentored a team of QA engineers, ensuring the delivery of high-quality software products and enhancing team performance.
• Implemented and optimized automated testing frameworks using Python and Playwright, improving test efficiency and coverage.
• Introduced best practices in test automation and continuous integration, fostering a culture of quality and efficiency within the team.

July 2019 - July 2023

Quality Assurance Team Lead

• Established and led a high-performing QA team, defining team structure and processes from the ground up.
• Developed and implemented a comprehensive automation testing framework using Python, Selenium, and Behave, effectively managing tests with TestRail.
• Mentored and trained team members, enhancing their technical and professional skills, which improved team efficiency and performance.
• Collaborated closely with development, design, and product teams to integrate testing processes seamlessly, improving cross-functional workflows.
• Introduced best practices in test automation and quality assurance, fostering a culture of continuous improvement within the team.
• Spearheaded QA efforts for major product releases, ensuring high-quality software delivery and increased customer satisfaction.

November 2016 - July 2019

Quality Assurance Automation Team Lead

• Built and managed a high-performing QA automation team from the ground up, including sourcing and recruiting engineers, and defining team structure and processes.
• Designed and implemented a comprehensive automation testing framework using Python, Behave, Selenium, Jenkins, Docker, and AWS, significantly increasing testing efficiency and accuracy.
• Mentored and trained team members, providing ongoing support to enhance their technical and professional skills.
• Managed releases to ensure delivery of quality software that met production requirements.

June 2015 - November 2016

Senior Quality Assurance Engineer

• Conducted comprehensive API and integration testing on various platforms, including Linux servers, Oracle SQL databases, and utilized SoapUI and Postman for API testing and validation.
• Developed shell scripts in Linux to automate testing processes and enhance efficiency.
• Collaborated with development and product teams to identify and prioritize testing needs, ensuring timely and accurate delivery of high-quality software products.

May 2013 - June 2015

Quality Assurance Automation Engineer

• Implemented automation testing using Python for TV and set-top box software and introduced QA practices.
• Created an efficient automation framework that reduced testing time and increased testing coverage.
• Utilized Jira for bug tracking and applied Agile methodologies for project management and testing.

2013 - 2017

Bachelor of Computer Engineering

Graduated with honors, emphasizing strong foundational knowledge in computer engineering principles. Active member of the Engineering Club, contributing to collaborative learning environments and staying updated with emerging technologies.

2011 - 2013

Associate of Computer Programming

Utilized advanced programming techniques and software development tools, excelling in coursework related to algorithm design and debugging processes. Graduated as the top student with a 4.0 GPA.

2008 - 2009

Associate of Multimedia Programming

Emphasized software quality and usability testing in multimedia applications.

2006 - 2008

Diploma in English Language Training

Graduated with advanced training in English, bolstering capabilities in cross-functional communication and stakeholder engagement.